Customer Liaison Officer
J Tomlinson is an established, privately-owned company with a substantial heritage and wealth of experience in delivering integrated building solutions tailored to public and private sector clients. Due to our continued success and on-going commitment to providing a world-class service to our customers, we are looking to recruit a Customer Liaison Officer.
Our extensive portfolio of services includes the provision of Care, Commercial Refurbishment, Repairs and Maintenance, Engineering Services, Regeneration Programmes, Energy Efficiency and Renewables, and Facilities Management. We offer a totally integrated building solution.
|Job Title||Customer Liaison Officer|
|Business Unit/Area||Repair & Maintenance|
|Objectives / Purpose of Role|
|Efficient co-ordination of designated maintenance contracts ensuring the very highest levels of customer satisfaction.|
|Person Specification – Desired/Essential Criteria (D/E)|
|· Formal technical qualification: NVQ3 Contact Centre Operations / Customer Service (E)
· Skills in Customer Service & Communication; Professional Call Handling, Effective Email & Letter Writing, Conflict Management
What We Offer
In return we offer a competitive salary depending on experience and qualifications. We also offer attractive benefits that include pension and life assurance.
How to Apply
To apply for this role please ensure that you fit the eligibility criteria above. Send your cv and a covering letter using the form below. We look forward to hearing from you.
Due to a high volume of applications we receive we regret that we cannot respond to each one and may only contact you if your application is successful.
J Tomlinson is proud to be recognised as a Disability Confident Committed employer. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.