HVAC Service Engineer

Job Title: HVAC Service Engineer
Department: Commercial Maintenance
Location: Beeston
Contract: Permanent
Salary: £comp
Application Deadline: 28/02/2019
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J Tomlinson is a family-owned business and began as an electrical contracting business in the 1950s. The company has grown and expanded considerably over the past 60 years, and are experts in delivering integrated building solutions, from design and build through to refurbishment and repair. We were recently named Company of the Year at the 2017 Nottingham Post Business Awards as a testament to our success and social values, and believe heavily in placing our people, customers, and the communities we work within the heart of everything we do. Due to our continued success and on-going commitment to providing a world-class service to our customers, we are looking to recruit a HVAC Service Engineer.

Job Description


Objective and Purpose of the Role

To carry out servicing, planned maintenance and repair of HVAC systems in line with current regulations, industry and manufacturer standards and the company’s standard operating procedures, ensuring high levels of customer satisfaction and achieving high levels of first time fix in line with key performance indicators.

Specific Responsibilities

  • Source appropriate materials, where instructed.
  • Manage and keep an accurate record of your van stock.
  • Surveying of works, where instructed.
  • Work on the Departmental / Company call out rota to cover all contracts within the department / company; calls will be issued based upon geographical location.
  • Ensure the safe keeping of all company equipment and it is used and maintained in an appropriate manner & all problems / defects are reported in line with procedures.
  • Ensure all work is carried out to a high quality, is technically correct, and is in line with Company, Client and manufacturing requirements.
  • Any instances of poor or unsafe working should be reported to the Supervisor and/or Contracts Manager.
  • Ensure that all customers are treated in a professional and courteous manner.
  • Ensure that all work records are correctly completed and are submitted on a daily basis.
  • Ensure that all the Company image is professionally portrayed by ensuring corporate uniform is worn at all times and is well presented, ID badges are displayed, and Company vehicles are clean.
  • Provide emergency out-of-hours cover as required.
  • Ensure full compliance with the Company Health & Safety Policy and all current legislation.

Competencies

  • Perseverance – Pursues goals despite obstacles and/or challenges
  • Service Orientation – Creates customer loyalty through courteous, timely, and helpful service
  • Influence – persuades others to a desired result
  • Information Analysis – Gathers, organises, and analyses diverse sources of information
  • Quality Orientation – Emphasizes producing quality products and/or meeting quality standards
  • Safety – Follows safety precautions and displays safe on-the-job behaviour
  • Following Procedures – Adheres to directions, policies, and/or legal guidelines

Person Specification – Desired/Essential Criteria (D/E)

  •  (J11) F-Gas Category 1 (E)

OR

  •  C&G 2079-11 Category 1 Level 2 (Formally J11) (E)

AND

  •  NVQ 2 Air Conditioning (E)

OR

  •  2392 Foundation Electric Course Level 2 (or equivalent) (E)

AND

  •  Braising (E)

Also:

  • Asbestos Awareness (E)
  • Working at Height (E) – JTL SOP
  • Manual Handling (E) – JTL SOP
  • Hot Works (E) – JTL SOP
  • Safe Isolation (E) – JTL SOP
  • Face Fit (E)
  • DBS Check (E)
  • CSCS Card – Skilled Worker (E)
  • Full UK Driving Licence (E)

Experience:

  • Minimum of 5 Years in a similar engineering role (E)

Context of the Role (e.g. single/multiple clients or sites, considerable travel, unsociable hours)

The role is customer-facing to the general public, and therefore acts as an ambassador of the Company.  The way in which the incumbent present themselves should therefore represent the professional image of the Company.

Measures of Success (How will proficiency in the job be measured)

  • Competent completion of all jobs issued and accepted
  • Low first-time fixes
  • Productivity rates

What We Offer

In return we offer a competitive salary depending on experience and qualifications. We also offer attractive benefits that include pension and life assurance.   

How to Apply

To apply for this role please ensure that you fit the eligibility criteria above. Send your cv and a covering letter to the form below. We look forward to hearing from you.

Due to a high volume of applications we receive we regret that we cannot respond to everyone and may only contact you if your application is successful.

J Tomlinson is proud to be recognised as a Disability Confident Committed employer. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

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