0344 811 8707 Scimitar House, 100 Lilac Grove, Beeston, NG91PF

Multi-Skilled Working Supervisor

Job Title: Multi-Skilled Working Supervisor
Department: Maintenance
Location: West Yorkshire
Contract: Permanent
Salary: Competitive
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J Tomlinson is an established, privately-owned company with a substantial heritage and wealth of experience in delivering integrated building solutions tailored to public and private sector clients. Due to our continued success and on-going commitment to providing a world-class service to our customers, we are looking to recruit a Multi-Skilled Working Supervisor.

Our extensive portfolio of services includes the provision of Care, Commercial Refurbishment, Repairs and Maintenance, Engineering Services, Regeneration Programmes, Energy Efficiency and Renewables, and Facilities Management. We offer a totally integrated building solution.

Job Description

Job Title Multi Skilled – Working Supervisor
Department Maintenance – FM North and South


Objectives / Purpose of Role
To promote a Safe working environment and complete any works within KPI targets, within budget guidelines and to a high-quality standard.  Day to day supervision of direct employees and supply chain partners including sourcing and organising with the back office support team, delivery of materials and plant.

Multi-Skill Supervisor will need to be proficient in undertaking a wide range of tasks, including utilising your trade and your experience of multiple other trades to repair and refurbish commercial stock across Nottinghamshire/Derbyshire/South Yorkshire/West Midlands/West Yorkshire/Humberside/North Yorkshire.

Specific Responsibilities
·         Promote a safe working environment and ensure compliance with the company’s H&S systems on site, whilst demonstrating personal safety leadership.

·         Carry out monthly inspections of work in progress of direct trade employees, that includes van stock checks including condition of plant and equipment.  Complete regular inspections (HS02) of subcontractors and overview their systems and report any non-compliance.

·         Management and leadership of the team through the application of good people management principles and practices.

·         Surveying of multi trade or complex orders/requests from clients and organising with the back office support the orders to subcontractors and suppliers for these works as directed.

·         Deliver works in line with client’s Service Level Agreements for responsive and project work, maintaining project programmes with regular communication to all internal and client stakeholders.

·         Ensure all client complaints are dealt with and responded to in the client’s processes – work with Contract Manager to ensure complaints are closed out effectively

·         Assist in Call out Rota and weekend working as required to participate in and supervising works where necessary.

·         Ensure operatives working on contracts are correctly equipped, wearing corporate uniform, displaying ID Badges, adhering to the all RA’s and working in the appropriate manner.

·         Review resource with Contract Manager, identifying strengths and weaknesses along with training requirements for team.

·         Advise client and contract manager of any delays to programme/work completion.

·         Check quality of work where required and report poor workmanship to Contract Manager.

·         A trade relevant qualification or a background in 3 or more trades

·         Ensure that you comply with the company vehicle and mobile phone and tablet procedures, and report any defective working equipment to a supervisor

·         Excellent communication skills

·         Carry out any other ad-hoc duties as requested by the business.

·         Communication – To communicate clearly and effectively with a diverse range of people; tailoring style to suit the audience and promote free flowing communication.

·         Team Work – Working effectively with others, as a team leader or team member, encouraging team work and supporting others.

·         Resource Management – Co ordinates people and materials to maximise productivity and efficiency

·         Safety – follows safe practice and demonstrates on the job behaviour

·         Managing conflict – manages hostility between individuals or groups when disagreements occur, able to escalate to Contract Manager as necessary

·         Results Orientation – Demonstrating a commitment to achieve results against required standards.

·         Planning & Organising – Ability to think ahead, plan, prioritise and schedule activities, along with monitoring and controlling outcomes.

·         Problem Solving – The ability to identify issues, obstacles and opportunities. The individual must also develop and implement effective solutions.

·         Managing Change – Seeking ways to bring about improvements in the way that work is done. The individual must also accept new, innovative ways of doing tasks.

·         Coaching & Development – Facilitating learning and development to improve performance, skills and behaviours.

·         Impact & Influencing – The ability to persuade or influence others without coercion or force.

·         Strategic Thinking – The ability to envisage and progress towards long term objectives.

·         Decision Making – The ability to analyse, define and justify options, and propose appropriate decisions.

·         Commercial & Business Knowledge – The ability to interpret and understand business needs at individual, departmental, organisational or sector level.

Experience and Knowledge
(D- Desirable, E- Essential)

·         Formal technical qualification, such as NVQ, City and Guilds within trade back ground (E)

·         Asbestos Awareness (E)

·         Supervisory training: CITB site supervisor safety training (D)

·         Must be able to demonstrate a further Skill set to support the Multi trade Role (E)

·         At least 3 years’ experience within FM industry (E)

·         IT literate (outlook, excel, word)  (E)

·         CSCS Card – Supervisor (D)

·         Full UK driving licence (E)

Core Values and Behaviours
·         Being Authentic – Being open and honest and ensuring that everything is done with integrity. The individual must work within the team to solve the issue and find a solution.

·         Valuing and Appreciating Everyone – The understanding that by having a diverse mix of skills, ideas and qualities, performance will be enhanced.

·         Customer Plus – Satisfaction must be provided to everyone, whether that be internal or external. Customers are put first in everything that we do.

·         Delivering on Our Promises – Having the ability to listen, check expectation and agree the commitment that is required, ensuring that this takes place.

·         Providing a Safe and Happy Place to be – Ensuring that the environment that every individual is working in is a safe and enjoyable place to be.

·         Living our Values – An individual has every right to be a value.

·         Looking Forward – Identifying opportunities, threats and changes that require an action.

·         Ownership – Leading by example and setting high standards of conduct and behaviour within the business.

·         Successful Relationships – The ability to create and maintain successful relationships, both internally and externally.


What We Offer

In return we offer a competitive salary depending on experience and qualifications. We also offer attractive benefits that include pension, holiday purchasing scheme and life assurance.

How to Apply

To apply for this role please ensure that you fit the eligibility criteria above. Send your cv and a covering letter using the form below. We look forward to hearing from you.

Due to a high volume of applications we receive we regret that we cannot respond to each one and may only contact you if your application is successful.

J Tomlinson is proud to be recognised as a Disability Confident Committed employer. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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