Leicester City Council - Haymarket Shopping Centre Sexual Health Clinic Refurbishment

Leicester City Council is a local authority responsible for local government in the city of Leicester.

After securing a place on Leicester City Council’s Construction Framework in April 2018, J Tomlinson was appointed to undertake the complete refurbishment, remodelling and fit-out of a disused unit in the Haymarket Shopping Centre, which would become the city’s new base for the provision of sexual health treatment and advice.

The project was inclusive of associated infrastructure works, services, connections to mains drainage and service mains. As the scheme took place within a live and operational city centre-based shopping centre, careful programme management and adherence to site logistic plans was crucial in ensuring that both risks and delays to programme were mitigated.

Works comprised the provision new internal partitions, doors and ceilings with associated finishes. In addition, mechanical and electrical (M&E) services were required to accommodate the revised layout and service provision. All works were undertaken in line with NHS Clinical Standards, with key considerations including accessibility, navigation, and adherence to infection prevention and control guidelines.

Live shopping centre environment

Working within the live and popular Haymarket shopping centre which contains over 60 stores, careful planning and project management was critical to ensuring public safety as well as minimal disruption to neighbouring stores – a particularly important factor during the busy Christmas period.

The unit’s location on the third floor of the shopping centre presented access and transportation challenges throughout the project; however, this was carefully managed through pre-scheduled, off-peak material deliveries, regular communication with key staff working within the shopping centre (including security and neighbouring store employees), as well J Tomlinson’s consistently considerate and unobtrusive approach.

Adherence to specialist designs

J Tomlinson ensured close adherence to innovative designs created specifically to help people navigate their way around the clinic, including curved seating, parquet-style flooring, LED lighting and signage. These designs, which were created by a De Montfort University Interior Design student, were applied throughout the new clinic, including the waiting room, staff room and entrance.

High-quality finish

Consistently high-quality workmanship coupled with regular communication and consultation with the project team and healthcare specialists ensured the project was completed to budget and programme, with the completed clinic opening to the public in February 2010.

LIVE SHOPPING CENTRE ENVIRONMENT – Working on the third floor of live, city-centre based shopping centre containing over 60 stores, J Tomlinson ensured minimal disruption to the centre’s daily operations and visitors through regular communication, prescheduled deliveries, and careful risk management

ADHERENCE TO SPECIALIST DESIGNS – J Tomlinson ensured close adherence to innovative designs created specifically to help visitors navigate their way around the clinic, including curved seating, parquet-style flooring, LED lighting and signage

HTM COMPLIANCE – All works were undertaken in line with NHS Clinical Standards, with key considerations including accessibility, navigation, and adherence to infection prevention and control guidelines. This was confirmed through regular meetings with Leicester City Council and wider public healthcare specialists

ON TIME AND BUDGET DELIVERY – the project was completed to budget and programme, with the completed clinic opening to the public in February 2019