Social Housing

As a leading provider to the Social Housing sector we have developed a range of services which focus on customer care, resident engagement, efficiency, community benefits and value for money for our clients. J Tomlinson are a regional specialist focussed on planned and reactive maintenance.

Our Regeneration teams deliver capital works, catering for all your planned improvement works. We are experienced in elemental work streams, whole house and deliver both short term specialist works and long term programmes to suit your budgets. Our delivery teams are very focussed on providing the highest levels of care for residents whilst minimising time spent in their homes.

J Tomlinson’s Repairs & Maintenance team use directly employed tradespeople to deliver all your planned and responsive works, including day-to-day repairs, voids, boiler servicing and repair, and electrical testing and remedials. With a strong heritage in M&E work, we have very robust systems to ensure the highest levels of gas and electrical compliance within your properties, meeting HCA requirements and giving you peace of mind. We use dynamic scheduling and mobile technology to ensure we exceed response times and provide high levels of first time fixes.

J Tomlinson understands the importance of effective resident engagement, communication and flexibility to ensure successful delivery of the works. Our Resident Liaison Officers work sensitively to create effective relationships between onsite teams, office staff, residents and you. With a dedicated 24/7 Customer Contact Centre and a large network of tradespeople we provide an excellent service tailored to your requirements. We value openness, honesty, transparency and work collaboratively with you and residents to develop lasting successful relationships.

Social Housing case studies


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