J Tomlinson’s repairs and maintenance department deliver a wide range of planned and responsive maintenance works, including domestic compliance (boiler installation, servicing and repair, electrical testing and remedials), day-to-day repairs, void properties, as well as renewables installation, servicing and repair.

Ensuring compliance across your domestic property portfolio

With a strong heritage in M&E work, we have very robust systems to ensure the highest levels of gas and electrical compliance across your domestic property portfolio, meeting regulatory and HCA requirements as well as providing peace of mind. We use dynamic scheduling and the latest mobile technology to improve response times, meet customer SLAs, and achieve a high first-time fix rate, delivering a consistently excellent customer-focused service.

24/7/365 customer contact centre

Working in over 70,000 occupied properties every year, J Tomlinson understands the importance of effective resident engagement, communication and flexibility in ensuring successful, timely delivery of works. With a dedicated 24/7 Customer Contact Centre and a pool of directly employed, skilled tradespeople, we provide an excellent service tailored to meeting – and exceeding – your specific requirements, and pride ourselves on being a leading provider to the social housing sector.

We value openness, honesty, and transparency, working collaboratively with you and your customers to develop lasting successful relationships that leave a legacy in the communities in which we work.

Tackling fuel poverty via our low carbon approach

J Tomlinson is committed to helping tackle the climate crisis by helping our clients meet their decarbonisation targets and reduce fuel poverty, whilst enhancing the energy efficiency ratings of their domestic assets.

Our award-winning team specialise in the delivery of low carbon building and maintenance services including ground and air source heat pumps and solar PV and battery storage. From auditing and consultancy to installation and ongoing support, our team of in-house experts can work with you to identify low carbon retrofit opportunities and access funding, allowing you to undertake energy efficient and renewable projects at no upfront expense or a subsidised cost.

Advances in smart technology and government funding options means it’s now easier and more affordable than ever to retrofit and optimise your organisation’s portfolio of older buildings, helping to improve EPC ratings, reduce maintenance costs, and meet your corporate sustainability targets. For more information on our low carbon services, click here.

Find out how we worked with long-term client, Bromford Housing, on a ground source heat pump installation project that is helping residents living in a West Midlands-based sheltered scheme save up to 40% on their heating bills, reducing carbon emissions by 131,900kg per year (the equivalent of planting approximately 289 trees!)